Billing

The Billing section shows the details of your active subscription and a history of past subscriptions if available.

If you don’t have any active subscription, you won’t be able to create or run new campaigns. The page will display the message that subscription is not available.

Subscriptions

There are two types of subscriptions in claimr:

• Credits: Your plan includes a set number of credits. Credits are used when your users complete tasks. If credits go beyond the included limit, additional charges apply.

• Monthly: Your plan includes a set number of monthly active users. If the number of active users goes beyond the included limit, additional charges apply.

Credit-based subscriptions

• Subscription Type: Credits

• Subscription Plan: The selected plan (Basic, Demo, Business, Advanced, Professional, Premium, Executive).

• Subscription Period: The start and end date of the subscription.

• Days Left: The number of days until the subscription period ends.

• Credits Limit: The total number of credits available within the subscription.

• Tasks Executed: The total number of tasks your users completed during the subscription period.

• Credits Used: The number of credits already used.

• Credits Over Plan: The number of credits used beyond the subscription limit. These generate additional charges.

• Price per Credit: The cost of a single credit.

• Additional Cost: The cost of credits used beyond the subscription limit.

Monthly Active Users subscriptions

• Subscription Type: Monthly Active Users

• Subscription Plan: The selected plan (Basic, Demo, Business, Advanced, Professional, Premium, Executive).

• Subscription Period: The start and end date of the subscription.

• Days Left: The number of days until the subscription period ends.

• Users Limit: The number of monthly active users available within the subscription.

• Active Users: The number of users who have been active during the subscription period.

• Users Over Limit: The number of users beyond the subscription limit. These generate additional charges.

• Price per 1000 Users: The cost per 1,000 users beyond the plan.

• Additional Cost: The cost of users beyond the subscription limit.

Past subscriptions

The Billing section also contains a history of past subscriptions, including subscription type, plan, period, and usage.

Renewal

Your subscription automatically renews for the same term as the current period. To prevent renewal, you need to inform our team and cancel at least 5 days before the subscription expires.