How to build a campaign with Puzzle rewards

Puzzle rewards are collectible pieces that users earn by completing tasks throughout a quest. They are used to create multi-step challenges or quests where users gather multiple puzzle pieces and then solve a final task based on the clues they've collected.

Puzzle rewards help to structure narrative or logic-based progression within any campaign. They encourage users to:

  • Complete more tasks to collect all puzzle pieces

  • Pay attention to detail in clues or visuals

  • Solve a final challenge to validate their understanding

  • Stay engaged through multi-step discovery

This tutorial will guide you through building a campaign that uses Puzzle rewards, from reward creation to task logic and the final answer validation.

Create your campaign

From your claimr dashboard:

  1. Click Campaigns in the navigation menu.

  2. On the Campaigns page, click the Create new campaign button.

  3. In the opened window, fill in the following details:

    • Name: Enter a name for your campaign

    • Campaign points name: Enter the label for points users will earn (e.g. Points, Tokens)

    • Sign-in options: Choose any supported sign-in method, depending on your audience

  4. Click Continue, then select Empty.

  5. Click Continue, then select your campaign's visual theme.

Create your quest

Once your campaign is created, you’ll land in the Groups of quests section:

  • Rename the default group if needed by clicking the pencil icon

  • Inside that group, click + Create quest

  • Enter a descriptive name for your puzzle quest (e.g. “Puzzle Quest”) and click Create

  • Click the quest card to open its settings page

From here, you can begin adding tasks and configuring the quest’s general settings (name, image, description).

Create puzzle piece rewards

You’ll need to create one reward for each puzzle piece the user should collect.

  1. Go to the Rewards tab

  2. Click Create reward

  3. Fill in the following:

    • Short name: Enter a name like “Puzzle 1”, “Puzzle 2”, etc.

    • Description: Label the piece (e.g. “Puzzle Piece 1”) or set the instruction for your users.

    • Image (optional): Upload a visual clue: letter, number, or fragment of a bigger picture

  4. Select Puzzle Piece as the reward type

  5. Click Create to save the reward

Repeat these steps for each individual puzzle piece.

All created rewards will appear in the Rewards dashboard.

Create your tasks

Now that your puzzle rewards are set, add tasks that distribute them to users.

Each puzzle piece will require two tasks:

  1. A core task (e.g. Follow on X, Subscribe to YouTube).

  2. A Claim a reward task immediately after.

To add a task:

  • On the quest settings page, click + Create new task

Configure the core task

  • Select a task type like Follow on X or Subscribe to a channel

  • Fill in the required fields (e.g. URL, message)

  • Click Create task to save

Add a Claim a reward task

Right after the core task, add a Claim reward task to deliver the puzzle piece

  1. Click + Create new task

  2. Under Category, select Common

  3. Choose Claim a reward and click Continue

  1. In the Task settings screen:

  • Completion points: Set the base reward for claiming the piece

  • Points multiplier (%): Optional

  • Reward: Select the appropriate Puzzle Piece reward (e.g. Puzzle 1)

  1. Click Create task to save

Repeat this pair (core task + claim reward) for every puzzle piece.

Create a final Secret code task

Once all puzzle pieces are distributed, add a final challenge that users can only complete if they’ve correctly interpreted the clues.

To add the Secret code task:

  1. Click + Create new task in the same quest

  2. Under Category, select Common

  3. Choose Secret code and click Continue

Configure task settings

  • Completion points: Set the number of points awarded when the user’s KuCoin account is verified through KYC.

  • Points multiplier (%): Add a percentage-based bonus to the total reward. Example: a 5% multiplier increases the final reward by 5%.

  • Recurrence: Control how often users can complete the task:

    Once – can only be completed one time per user.

    8h – available once every eight hours.

    Daily – available once every 24 hours.

    Weekly – available once every 7 days.

    Multiple – stays open and can be completed as many times as needed, one after another, without any waiting time.

  • Message (optional): Enter a message displayed above the input field to guide users

  • Secret Code: Enter the correct answer (case-sensitive)

Click Create task to save. All created tasks will appear in your campaign.

Go through them, change the order if needed, and preview how they will appear to users:

  1. Click the Preview button (play icon) from the task or quest settings

  2. The preview opens in a new tab and shows desktop, tablet, and mobile views

Try interacting with the task flow to verify logic and visibility.

How Secret code tasks appear to users

When users encounter a Secret code task, they see:

  • The instruction message you added (if any)

  • An input field

  • A submit button

If they enter the correct code, the task is marked complete and the reward is granted. If incorrect, the task remains incomplete.

If Recurrence is set to Multiple, users can return and attempt again without waiting.

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